Payments

For head coaches and club administrators. Families: see Paying and signing up for camps.

Payments shows who owes what and what has been paid. Charges are made automatically: when an athlete joins a plan, on the 1st of each month for monthly plans, when someone signs up for a camp, and for extra sessions. There's no "run billing" button.

The Payments tab (web)

• Totals at the top: outstanding and collected.
• Needs attention: charges past your grace period, with the family's email so you can chase them. Set the grace period in Club settings.
• By athlete: each athlete's balance. View charges shows them one by one.
• Fees, grouped into plan fees, camps and clinics, and other fees.
• Export charges (CSV) downloads everything for Excel or Google Sheets.

In the app, the same lives under your team → Plans & fees.

Make a one-off fee

For equipment, a tournament entry, a fundraiser: Payments → New fee (web) or Plans & fees → Add → New fee (app).

• Billing: One time, or Per session (charged for each practice attended; this is also how you set a rate for sessions beyond a plan).
• Applies to the whole club: in a club with more than one team, turn this on to charge every team, not just this one. A family with a child on each team sees it once.
• Who owes this? Everyone (Everyone on the roster, or Everyone in the club for a whole-club fee), or Only certain athletes.
• Due date (optional).

To add athletes to a fee later, open it and charge more athletes (Charge to more athletes in the app). Someone who already owes it is never charged twice.

For dues that repeat every month, use a plan instead.

Record what happens to a charge

• Mark paid (cash): a family paid you by cash or check.
• Waive: let them off a charge they owe.
• Refund: give back a paid charge. A card payment goes back to the card through Stripe; for cash, the app records the refund and you return the money yourself.

Automatic payment

Families can save a card and have dues pay themselves (autopay). They get an email three days before each automatic charge. If a card is declined, the app tries once more and then asks the family to pay. One-off fees and camps always wait for the family to pay them. See Paying and signing up for camps.

Good to know

• Card payments need Stripe connected. Without it, families see what they owe and pay you directly.
• Only a head coach or a club administrator can create fees or record payments.