Terms of Service — WinningTeam Sync

Effective date: October 19, 2026

These terms are an agreement between you and Charlie Storm Apps LLC, a Virginia limited liability company ("we", "us"), about using WinningTeam Sync — the iPhone and iPad app, the Android app, the web app, and clubs' public pages (together, "the service"). By creating an account, or registering an athlete through a club's page, you agree to them. Our Privacy Policy explains how we handle personal information and is part of these terms.

Plain-language on purpose. If something here is unclear, email support@charliestormapps.com and we'll explain.

1. Who can use it

You must be 18 or older to create an account. Children never have accounts of their own: coaches, club staff and parents or guardians do. If you use the service for a club, you confirm you're allowed to act for that club.

Your teenager on your account. If you are a parent or guardian, you may let your own child who is 13 or older use your account, for example to check the schedule, answer an RSVP or read team messages. That is your decision to make. The account stays yours: you are responsible for everything done on it, including messages sent and payments made, and these terms apply to that use as if it were your own. No one under 13 may use the service.

2. Your account

Keep your sign-in private and tell us if you think someone else is using it. You're responsible for what happens under your account. You can delete it at any time (see the Privacy Policy for what that removes).

3. Clubs' responsibilities

A club (its head coach and administrators) decides who joins its teams and what goes in. The club is responsible for:

• having the right to enter information about its athletes, including the consent of their parents or guardians where the law or the club's own rules require it, and entering only what running the team needs;
• the accuracy of its roster, schedule, fees and records;
• its own waivers — the wording, whether to use one, and whether it's enforceable. We display the club's waiver and record acceptances; we don't write waivers or give legal advice;
• its payments (section 5);
• its members' conduct in its teams, and responding to reports about it.

4. Acceptable use

Don't use the service to harass, threaten or bully anyone; to post anything unlawful, sexual, hateful or violent; to share someone's information without the right to; to impersonate anyone; or to break the law. Don't try to get into accounts or data that aren't yours, disrupt or overload the service, scrape it, or reverse-engineer it beyond what the law allows.

Coaches can remove messages in their teams and remove members; anyone can report a message to us. We may remove content or suspend accounts that break these terms, and will tell you why unless the law or someone's safety prevents it.

5. Payments to clubs

Families pay the club, not us. Payments are processed by Stripe into the club's own Stripe account; the club is the seller, sets its prices, plans, refund rules and payment deadlines, and handles refunds and disputes. Clubs that accept payments must also agree to Stripe's terms (the Stripe Connected Account Agreement). We provide the software that connects the two and show what's owed and paid; we are not a party to the payment, don't hold the money, and aren't responsible for a club's goods, services, cancellations or refunds.

If a family turns on automatic payment, charges are taken on the dates shown when they turned it on, until they turn it off.

6. Price of the service

WinningTeam Sync is free to download, and free for every club until at least November 1, 2027. Until then we don't charge clubs or take a fee from their payments. After that date we expect to charge clubs for some parts of the service. When we do, we'll tell affected clubs at least 30 days before any charge applies, and nothing will be charged without the club agreeing to it.

7. Your content

What you put into the service — notes, messages, rosters, schedules — stays yours (or your club's). You give us permission to store, copy, process and display it only to run the service for you and your club, including producing AI-generated summaries and drafts you ask for, and as described in the Privacy Policy. That permission ends when the content is deleted, except for copies in short-term backups and records the club must keep.

AI-generated text can be wrong. Review it before you rely on it or share it.

If you send us feedback or ideas, we may use them without owing you anything.

8. Other companies' services

Sign in with Apple, Google sign-in, Stripe, Apple's App Store and Google Play are provided by those companies under their own terms. We aren't responsible for them.

9. Changes and ending

We may change or stop parts of the service; if we're going to shut it down entirely, we'll give clubs at least 60 days' notice and a way to export their records. You can stop using the service at any time. We may suspend or end access for a serious or repeated breach of these terms.

10. No warranty

The service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We don't promise it will be uninterrupted or error-free. The service helps clubs organize coaching and administration; it is not medical, safety or legal advice.

11. Limits on liability

To the extent the law allows: we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill; and our total liability for any claim about the service is limited to the greater of $100 or the amount you paid us in the 12 months before the claim. Nothing here limits liability that the law doesn't allow to be limited.

12. Clubs' indemnity

A club will cover our reasonable costs if a claim is brought against us because of information the club entered without the right to, its waivers, its payments, refunds or disputes, or its breach of these terms.

13. Disputes

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules. Before filing any claim, please email support@charliestormapps.com so we can try to resolve it within 30 days. Any claim not resolved that way may be brought in the state courts of Virginia or the United States District Court for the Eastern District of Virginia, or in small-claims court where you live.

14. Changes to these terms

If we change these terms in a way that matters, we'll tell you in the app or by email at least 30 days before the change applies. Continuing to use the service after that means you accept the new terms.

15. Contact

Charlie Storm Apps LLC · support@charliestormapps.com