Invite coaches and families

For head coaches and club administrators.

People join a team with an invite code. You make the code, send it however you like (text, email, in person), and they enter it with Join with code.

How codes work

• A code is for one team and one role: coach, co-head coach, parent, or check-in kiosk.
• A parent's code is also for one athlete, so the parent sees their own child and no one else's. A family with two children gets a code for each.
• A code works once. A family's code lasts 14 days; a coach's or kiosk's lasts 72 hours. If it runs out, make another.

Invite a coach

In the app: open your team, tap Add (+) → Invite a coach. Tap Text the invite to send it from your phone.

On the web: App access tab → under Invite someone, choose Assistant coach, then Create code.

An assistant coach can record memos, read the team's notes, run attendance and post messages.

A parent who helps coach

Many assistant coaches are parents who already joined with their family's invite. You don't need a code for them.

On the web: App access tab → under Who can sign in, click Make assistant coach beside their name. If your club has more than one squad, tick each squad they coach, then click Make assistant coach again to confirm.

• We email them to say what changed. Their app switches to the coach view the next time it syncs; there's nothing for them to enter.
• Their own child stays with them, under My family.
• As a coach they can see every family's contact details and the team's coaching notes, so make sure that's what you intend.
• If they step back from coaching, click Parent only beside their name. They keep their own child's schedule, payments and notes. (Someone with no child on that squad has nothing to go back to there: use Remove.)

A co-head coach

Head coaches can add another head coach: Add → Add a co-head coach in the app, or Co-head coach (equal to you) on the web. A co-head has exactly the same access as you, including sharing reports with families, adding teams to the club, and inviting or removing head coaches (you included). For someone who only handles money and logistics, make them a club administrator instead.

Invite every family at once

On the web: after your roster is in, the Roster tab shows how many families haven't been invited yet, with Email them their invite codes. One click sends each family one email with a code for every child of theirs, a link that fills the codes in on the web, and links to the iPhone and Android apps.

• Families with no email address, and families already on the app, are left out.
• Each contact you've invited shows invited · until a date beside their name.
• Pressing it again only reaches families added since. To send everyone who still hasn't joined a fresh code, choose Send their codes again.

Invite one family

In the app: open the athlete → More (⋮ on Android) → Invite a parent. Or open Family contacts on the team and tap Invite beside an athlete.

On the web: on the Roster tab, beside a family contact click email code (we email it for you) or show code (to text it yourself). Or use App access → Parent → choose the athlete → Create code.

Joining with a code

The person signs in to WinningTeam Sync (or creates an account), then:

• From an invite email: click the link in it and sign in (or create an account); the code is filled in, and a family with two children joins both in one go.
• New to the app: Join with code on the first screen.
• Already on a team: on iPhone and iPad, Add (+) on the Teams screen → Join with code (for a parent, Account, top left → Join with code). On Android, Account → Join with code. On the web, Join with code in the top bar.

The new team appears straight away.

See who has access, and remove someone

On the web: the App access tab lists Who can sign in, with Remove beside each person. In the app (head coaches): Add → App access (called Manage members before version 1.1).

Removing someone stops them seeing the team from then on. A head coach can't remove the last head coach.

Who can invite whom

• Head coaches: anyone.
• Club administrators: families and check-in kiosks, and coaches too if they've been allowed to add coaches.
• Assistant coaches can't send invites. Ask the head coach or an administrator.